MUKULU, Mutua Mary; GESIMBA, Paul; WANDIGA, Eunice. Customer Management Agility and Service Delivery in Level Six Private Hospitals in Nairobi County, Kenya. JBMI Insight, [S. l.], v. 3, n. 6, p. 48–64, 2026. Disponível em: https://jbmipublisher.org/system/index.php/home/article/view/175. Acesso em: 23 oct. 2026.