[1]
M. M. Mukulu, P. Gesimba, and E. Wandiga, “Customer Management Agility and Service Delivery in Level Six Private Hospitals in Nairobi County, Kenya”, JBMI Insight, vol. 3, no. 6, pp. 48–64, Sep. 2026, Accessed: Oct. 24, 2026. [Online]. Available: https://jbmipublisher.org/system/index.php/home/article/view/175