JBMI Insight
type: channel
description: Journal of Business Management & Innovation Welcome to the Journal of Business Management & Innovation (JBMI), where we are committed to advancing the disciplines of business management and innovation through rigorous peer-reviewed research. JBMI champions the open access model to broaden the reach and enhance the impact of our authors' work, contributing to the global good. We invite submissions from both academic and corporate communities, aiming to build a dynamic platform for sharing cutting-edge knowledge. For easy manuscript submission and access to a wide range of insightful articles, please visit our online submission system. If you have any questions or need help, our support team is ready to assist you through the contact information on our website. Join us in driving the future of business and innovation.
language: en
publication name: JBMI Insight
items: Effect of Strategic Planning Practices on Organizational Performance of The County Government of Kilifi, Kenya
items: Effectiveness of Watershed Catchment Protection on the Provision of Water Services in Mandera County, Kenya
items: Public Awareness on Prioritization of Waste Management in Dagoretti North Constituency, Nairobi City County
items: Understanding Performance of Small and Medium-Sized Enterprises in Nairobi City County, Kenya: The Influence of Financial Accessibility Practices
items: Cost of Credit and Performance of Small and Medium Enterprises (SMEs) in Kenya: The Moderating Role of Financial Literacy
items: Collateral Requirements and Quality of Loan Portfolio of Microfinance Banks in Kenya
items: Effect of Supply Chain Technology Integration On Performance of Non-Governmental Organizations in Western Region, Kenya
items: Effect of Diversity and Inclusion practices on innovative work behavior in the county government of Nandi, Kenya
items: Integrating Artificial Intelligence, ICT and Innovation for Climate-Resilient Child Protection Systems in Kenya
items: LLMs and Research Methodology Transformation
items: Impact of Agentic AI Adoption on Organizational Transformation in Global Enterprises
items: Adoption of Cloud-Based Management Systems in Higher Education Institutions in Asia
items: Digital Transformation and Operational Efficiency in Medium-Sized Enterprises in Penang, Malaysia
items: Influence of Risk Identification on Project Implementation in Regulatory State Corporations in Kenya
items: Strategic Alliances and Organizational Performance in the Consumer Goods Industry in Zhejiang, China
items: The Effect of Branding on Consumer Buying Decision Behavior of Local Leather Foot Wear Products Perspectives from Prague, Czech Republic
items: Assessment of User Satisfaction with E-Passport Administration Services in Kilimanjaro Region, Tanzania
items: Competitive Strategies and Operational Sustainability of Bic East Africa Limited, Nairobi
items: Influence of Strategic Partnerships on The Performance of Private Hospitals in Kiambu County, Kenya
items: Influence of Strategic Management Practices on Internal Innovation in Commercial Banks in Kenya
items: Transformational Leadership and Organisational Performance of Plastic Manufacturing Companies in Nairobi and Kiambu, Kenya
items: Green Supply Chain Management Practices and Performance of Fast-Moving Consumer Goods Manufacturing Firms in Machakos County, Kenya
items: Influence of Digital Divide on Procurement Performance of Textiles Manufacturing SMEs in Nairobi County, Kenya
items: Recruitment and Selection Process and Employee Performance in County Government: A Case of County Government of Uasin Gishu, Kenya.
items: Transport Outsourcing of Medical Waste Disposal as a Performance Enhancer: A Case Study of Private Healthcare Facilities in Nyeri County, Kenya
items: The Influence of Tendering Principles on Procurement Performance in the County Government of Kiambu, Kenya
items: Mergers and Acquisitions and Financial Performance of Commercial Banks in Kenya
items: Financial Record Management Skills on Utilization of Women Enterprise Funds in Nakuru East Sub-County, Kenya
items: Process Innovation Strategies on The Performance Of Transport Companies In Nairobi, Kenya
items: Effect of Integrity Practice on The Performance of Meru County Government, Kenya

Effect of Strategic Planning Practices on Organizational Performance of The County Government of Kilifi, Kenya
type: item
description: This study examined the influence of strategic planning practices on organizational performance at the County Government of Kilifi, Kenya. Despite the introduction of performance contracting in Kenya's public sector in 2003, county governments continue to experience challenges such as underutilization of allocated funds and delayed implementation of development projects. The study sought to assess how strategic planning practices contribute to improved county performance within the devolved governance framework. Grounded in the Theory of Goal Formulation, Systems Theory, the Results-Based Management Model, and the Resource-Based View, the study adopted a descriptive survey and correlational research design. A census of 130 respondents from 13 administrative departments was conducted, with 121 valid responses returned, representing a 93.1% response rate. Data were collected through structured questionnaires, and reliability and validity tests confirmed the adequacy of the instruments. Descriptive statistics revealed that strategic planning practices were well institutionalized in Kilifi County, with departments operating under structured strategic plans aligned with the County Integrated Development Plan. Respondents indicated high levels of familiarity with departmental vision statements, regular consultative meetings, time-bound objectives, and robust monitoring and evaluation systems. Correlation analysis revealed a strong and statistically significant positive relationship between strategic planning practices and organizational performance (r = 0.768, p < 0.01). Regression analysis further showed that strategic planning made a significant positive contribution to performance (β = 0.048, p < 0.05), while the overall model explained 42.9% of performance variation (R² = 0.429). ANOVA results confirmed the model's overall significance (F = 8.816, p < 0.05). The study concludes that integrating strategic planning with participatory approaches, budgeting processes, and…
subject: Articles
  topic: section
creator: Joel Munga Deche
creator: Elishiba Murigi
rights: Copyright (c) 2026 JBMI Insight
date: 2026-03-26
publication date: 2026-03-26
starting page: 1
ending page: 11

Effectiveness of Watershed Catchment Protection on the Provision of Water Services in Mandera County, Kenya
type: item
description: The Kenya National Water Policy 2021 was designed to ensure sustainable water resource management and equitable access to clean water. However, key gaps exist in its implementation in Mandera County, where water scarcity remains a persistent challenge. This study thus evaluated the effectiveness of watershed catchment protection on the provision of water services in Mandera County. The study was anchored on transformative approach and adopted pragmatism philosophy, employing a descriptive survey research design. The target population comprised 535 participants drawn from various key stakeholders in Mandera County, including the Water Resources Authority, Mandera Office, Mandera County Companies, community leaders, representatives from the Non- Governmental Organization, County Government of Mandera Water Department, and the National Drought Management Authority. The researcher used Slovin’s formula to obtain a sample size of 229 respondents. The study used both descriptive and inferential statistical methods in analysis. The findings were presented on tables. The findings depicted coefficient of determination (R Squared) of 0.506, implying that 50.6% of the variation in the provision of water services in Mandera County is accounted for by watershed catchment protection. The ANOVA results in indicated that the model was statistically significant in explaining the effect of watershed catchment protection on the provision of water services (p< 0.05). The regression coefficient results showed a positive and statistically significant relationship between watershed catchment protection and provision of water services (β = 0.694, p = 0.007 < 0.05). The study thus recommends that Mandera county department of water services should invest in the construction, maintenance, and security of water storage infrastructure, with specific attention to underserved rural areas and watershed catchment protection. Keywords: Watershed Catchment Protection, Water Services Provision, Enviro…
subject: Articles
  topic: section
creator: Mohamed Ali Omar
creator: Wilson Muna
creator: David Minja
rights: Copyright (c) 2026 JBMI Insight
date: 2026-03-19
publication date: 2026-03-19
starting page: 64
ending page: 82

Public Awareness on Prioritization of Waste Management in Dagoretti North Constituency, Nairobi City County
type: item
description: Inadequate environmental education and weak dissemination of waste management information in Dagoretti North Constituency have contributed to widespread illegal dumping of solid waste. In particular, the Kiruta area of Kikuyuware has experienced persistent indiscriminate disposal along major access roads, creating serious environmental degradation and heightened public health risks for residents. Against this backdrop, the study sought to assess public awareness and prioritization of waste management within Dagoretti North, Nairobi City County. Specifically, the study examined the influence of disseminating waste management knowledge to the community, consulting residents on waste management priorities, collaborating with community members, and actively involving the public in waste management decision-making processes. The investigation was anchored in the social capital framework and a stakeholder perspective, recognizing the importance of shared norms, networks, and partnerships in addressing environmental challenges. A descriptive research design was adopted. The target population comprised 33 officers from the Department of Environment and Forestry in Dagoretti North and 20 managers from licensed waste collection companies, yielding a total census of 53 respondents. Primary and secondary data were collected using semi-structured questionnaires and guided interviews, with a pilot study conducted in Dagoretti South Constituency. Data analysis involved descriptive statistics and inferential techniques, including correlation and regression analysis. Findings revealed strong, positive, and statistically significant relationships between waste management and information dissemination (r = 0.605), community consultation (r = 0.753), community collaboration (r = 0.690), and community engagement (r = 0.729), all at p < 0.05. The study concludes that effective communication and inclusive community participation are critical to improved waste management outcomes. It recom…
subject: Articles
  topic: section
creator: Musembi Ruth Munyiva
creator: Patrick Mbataru
rights: Copyright (c) 2026 JBMI Insight
date: 2026-03-03
publication date: 2026-03-03
starting page: 53
ending page: 63

Understanding Performance of Small and Medium-Sized Enterprises in Nairobi City County, Kenya: The Influence of Financial Accessibility Practices
type: item
description: In any business or organization’s endeavors, performance is the critical vision for management, growth, and improvement. Besides, in the unpredictable and competitive business environment, the availability of financial resources plays a significant role a sound financial accessibility practice leads to better business opportunities and innovative processes. Small and Medium Enterprises are part of the vast informal economy, which significantly contributes to job creation and poverty alleviation. In Kenya, however, within a few months of operation, about half of these businesses close, while most that remain perform poorly. The dismal performance has been linked to challenges in credit access in the banking sector, as these financial institutions play a key role in serving this segment. The study examined the influence of financial accessibility practices on the performance of small and medium-sized enterprises in Nairobi County, Kenya. Specifically, the study aimed to investigate the impact of entrepreneurial orientation, interest rate, collateral requirements, and credit rationing on access to credit and performance of Small and Medium Enterprises. This research was anchored in three theories: the asymmetric information theory, the adverse selection theory, and the Credit Rationing Theory. A descriptive survey research design was employed in the study to target 3,000 Small and medium enterprises registered in Nairobi County. The sample size was determined using Taro Yamane's formula, selecting 97 respondents as the unit of observation. Proportionate stratified and random sampling was used as the sampling technique. The data collection instrument was a pilot-tested questionnaire for accurate measurement examination. Descriptive statistical methods, such as the mean, standard deviation, frequencies, and percentages, were used to analyze the data. In addition, inferential statistical techniques, such as Pearson's correlation and multiple regression, were used to asses…
subject: Articles
  topic: section
creator: Vincent Alata
creator: Moses Odhiambo Aluoch
rights: Copyright (c) 2026 JBMI Insight
date: 2026-03-03
publication date: 2026-03-03
starting page: 37
ending page: 52

Cost of Credit and Performance of Small and Medium Enterprises (SMEs) in Kenya: The Moderating Role of Financial Literacy
type: item
description: Access to affordable credit remains a decisive factor in the growth and sustainability of small and medium enterprises in developing economies. This study examined the effect of the cost of credit on the performance of small and medium enterprises (SMEs) in Kenya, with financial literacy considered as a potential moderating factor. The study was Guided by Transaction Cost Theory, Credit Rationing Theory, and the Balanced Scorecard framework. The study adopted a descriptive research design and targeted more than 1.5 million registered SMEs across the country. A sample size of 385 was used. Data was collected through structured questionnaires and analyzed using descriptive statistics and multiple regression. Descriptive results showed that respondents rated the cost of credit highly as a barrier (mean = 3.99), while financial literacy averaged 3.98 with gaps in practical credit management skills, and business performance averaged 3.93 with constrained profitability and employment outcomes. Regression analysis revealed that the cost of credit explained 71.7 percent of the variation in performance with a significant negative effect (B = -0.832, p < 0.05), while the moderating effect of financial literacy remained insignificant (p = 0.231) thus indicating that knowledge alone cannot offset systemic credit costs. The study concludes that policy measures to reduce borrowing costs, enforce transparent lending practices, and promote flexible repayment structures are critical for enhancing financial inclusion and enterprise sustainability in Kenya. Keywords: Cost of credit, business performance, financial literacy, small and medium enterprises, SMEs, Transaction Cost Theory, Kenya.
subject: Articles
  topic: section
creator: Ignitious Mutea
creator: Allan Kuria
rights: Copyright (c) 2026 JBMI Insight
date: 2026-02-09
publication date: 2026-02-09
starting page: 25
ending page: 36

Collateral Requirements and Quality of Loan Portfolio of Microfinance Banks in Kenya
type: item
description: The microfinance sector in Kenya has been grappling with a significant challenge, as evidenced by the 5.55 percent of net non-performing loans to the net loan portfolio for microfinance banks over the four-year period between 2019 and 2022. The International Monetary Fund and World Bank consider a non-performing loans ratio of 5 percent or higher as a sign of vulnerability and potential financial instability. The study was grounded by lender-based theory, utilized a positivism research philosophy and a descriptive research design. The target population comprised 14 regulated microfinance banks in Kenya, overseen by the Central Bank of Kenya (CBK). Secondary data, spanning from 2019 to 2023, was extracted using a data collection sheet and analyses with descriptive and inferential statistics via STATA. The findings indicated that collateral requirements had a positive impact on quality of loan portfolio of microfinance banks in Kenya. The findings underscore the importance of collateral requirements in enhancing loan portfolio quality. The study recommends that microfinance banks in Kenya should enhance their collateral requirement frameworks to improve loan portfolio quality, recognizing that collateral serves as both a security mechanism against default risk and an efficient screening tool for identifying creditworthy clients. Additionally, the Central Bank of Kenya should implement stricter oversight mechanisms on collateral valuation processes and establish standardized guidelines that ensure consistency across the sector while accommodating alternative collateral forms accessible to underserved populations. These evidence-based recommendations offer important guidance for policymakers and industry professionals in the microfinance sector, enriching the current knowledge base and driving improvements in risk management practices that balance institutional sustainability with financial inclusion objectives. Keywords: Quality Loan Portfolio, Collateral Requirement, …
subject: Articles
  topic: section
creator: Cellinah Wanza Muindi
creator: Jeremiah Koori
creator: Anthony Mugetha Irungu
rights: Copyright (c) 2026 JBMI Insight
date: 2026-01-19
publication date: 2026-01-19
starting page: 13
ending page: 24

Effect of Supply Chain Technology Integration On Performance of Non-Governmental Organizations in Western Region, Kenya
type: item
description: The aim of this research was to explore the effect of Supply Chain Technology integration on performance of Non-Governmental Organizations in Western region in Kenya. This study objective was to determine the effect of Supply Chain Technology integration on performance of Non-Governmental Organizations. The study employed positivism research paradigm and an explanatory research design to determine the cause-and-effect relationships between the study variables. The target population of this study comprised of 25 non-governmental organizations located in western region. Within these organizations, 375 staff with a sample size of 194 respondents was selected using Yamane’s Formulae from different departments such procurement, logistics, finance, public relations and warehousing. The study also targeted 12 beneficiaries who included both male and female. Stratified and simple random sampling technique was employed to select the staff within the NGOs and beneficiaries were selected using purposive sampling. Primary data was collected by using the questionnaire as the main research instrument while the information from the beneficiaries was collected using Focus Group Discussion. Cronbach alpha (α) of 0.7 and above was employed to test the instruments’ reliability. Face validity was applied to determine if the instrument would measure what it is supposed to measure. Quantitative data was analyzed by employing descriptive statistics such as means, standard deviations, frequencies and percentages. The data was also analyzed using ANOVA, Regression and correlation analysis. The qualitative data obtained from the Focused Group Discussion with selected beneficiaries was analyzed using thematic analysis and was presented in narrative form. The finding was Technology integration (β = 0.474, p = 0.000) had a positive and had a significant effect on performance of NGOs in Western region. The hypothesis tested was rejected since the p value for the variable was <0.05. The study con…
subject: Articles
  topic: section
creator: Pamela Kanga
creator: Aleri Odaya
creator: Sitienei Koech
rights: Copyright (c) 2026 JBMI Insight
date: 2026-01-02
publication date: 2026-01-02
starting page: 1
ending page: 12

Effect of Diversity and Inclusion practices on innovative work behavior in the county government of Nandi, Kenya
type: item
description: This study examines how diversity and inclusion (D&I) practices shape innovative work behavior (IWB) in the County Government of Nandi, Kenya. Guided by Social Exchange Theory and the Componential Theory of Creativity, the study focuses on remuneration, affective commitment, and inclusive leadership, and tests the mediating role of psychological safety. A cross-sectional explanatory design was applied using a mixed-methods approach. Quantitative data were collected from 308 employees selected through stratified random sampling, and analyzed in SPSS v28 using descriptive statistics, multiple regression, and PROCESS-based mediation. Qualitative data from key informant interviews with HR managers and departmental heads were thematically analyzed to enrich interpretation. Findings show that D&I practices are strong predictors of IWB. The direct effects model recorded R = 0.794 and R² = 0.630, indicating that remuneration, affective commitment, and inclusive leadership jointly explain 63% of the variance in IWB. All three predictors were positive and significant, with inclusive leadership exhibiting the largest standardized effect (β = 0.361, p < 0.001), followed by remuneration (β = 0.298, p < 0.001) and affective commitment (β = 0.247, p < 0.001). Introducing psychological safety increased explanatory power to R² = 0.678; psychological safety itself predicted IWB (β = 0.319, p < 0.001) and partially mediated the effects of all three predictors, as their coefficients reduced but remained significant. Interview evidence reinforced the centrality of equitable remuneration, participatory leadership, employee loyalty, and safe climates in enabling idea generation, promotion, and implementation. The study concludes that well-embedded D&I practices—particularly inclusive leadership supported by fair systems directly and indirectly elevate employee innovation through psychological safety. It recommends institutionalizing transparent remuneration and promotion processes, leader…
subject: Articles
  topic: section
creator: Pamela Eng’airo
creator: Dinah Chebet Keino
rights: Copyright (c) 2025 JBMI Insight
date: 2025-12-02
publication date: 2025-12-02
starting page: 78
ending page: 94

Integrating Artificial Intelligence, ICT and Innovation for Climate-Resilient Child Protection Systems in Kenya
type: item
description: Climate change continues to undermine child well-being in Kenya by intensifying droughts, floods, and related environmental shocks. These recurring crises erode social and economic stability, disrupt access to essential services, and heighten children’s exposure to abuse, neglect, and exploitation. Traditional child protection systems in Kenya remain fragmented and reactive, unable to cope effectively with the growing frequency of climate-related emergencies. This paper examines how Artificial Intelligence (AI), Information and Communication Technology (ICT), and innovation can collectively enhance the resilience and responsiveness of child protection systems. Anchored in the Socio-Technical Systems Theory, the study synthesizes empirical findings from Kenya and comparable African contexts to evaluate how AI-driven analytics, ICT-enabled coordination, and context-specific innovation can reinforce prevention, preparedness, and response capacities. Case examples such as Kenya’s CPIMS+, RapidPro, and Ushahidi are examined to illustrate integration pathways. The findings highlight that successful implementation depends not only on technology but also on strong institutional alignment, ethical data governance, and sustained investment. The study concludes that AI-driven predictive analytics can transform child protection from emergency response to preventive, data-informed systems, that ethical governance and transparent data management are non-negotiable prerequisites, and that long-term sustainability depends on embedding initiatives within domestic funding structures rather than donor-driven projects. The study recommends that Kenya should establish a national child protection data hub integrating climate and social protection data, should develop AI ethics guidelines tailored to children's rights with independent oversight mechanisms, should invest in capacity development through Child Protection Innovation Labs, and should integrate AI, ICT, and innovation initiativ…
subject: Articles
  topic: section
creator: Waruinge Muhindi
rights: Copyright (c) 2025 JBMI Insight
date: 2025-11-19
publication date: 2025-11-19
starting page: 64
ending page: 77

LLMs and Research Methodology Transformation
type: item
description: The emergence of large language models (LLMs) such as GPT-4, Claude, and Gemini has initiated a profound methodological transformation in the global research ecosystem. This systematic literature review examines how LLMs are redefining the processes of knowledge generation, analysis, and dissemination across academic disciplines. Guided by the PRISMA 2020 framework, the study systematically analyzed 92 peer-reviewed articles published between 2021 and 2025 to identify the scope, methodological adaptations, and ethical implications of integrating LLMs into research workflows. Findings indicate that LLMs are now embedded in nearly all stages of the research process ranging from literature retrieval and screening to data extraction, synthesis, and academic writing. Their integration has significantly enhanced research efficiency, reduced manual workload, and democratized access to advanced analytical tools, particularly benefiting early-career and non-native English-speaking scholars. However, the review reveals that the methodological evolution brought by LLMs also entails new challenges related to accuracy, bias, authorship, reproducibility, and transparency. The analysis demonstrates that researchers are increasingly adopting hybrid human AI collaboration models in which LLMs function as cognitive partners while human oversight ensures validation and contextual interpretation. Moreover, new research protocols emphasize prompt documentation, version control, and ethical disclosure of AI involvement to uphold scientific integrity. Despite their advantages, concerns persist regarding hallucinated outputs, algorithmic bias, and unequal access to proprietary AI technologies, which risk widening global disparities in research capacity. The review concludes that LLMs are transforming research methodology from static, manual processes into dynamic, AI-augmented workflows characterized by adaptability, scalability, and inclusivity. Nonetheless, this transformation demands co…
subject: Articles
  topic: section
creator: Bryan White
rights: Copyright (c) 2025 JBMI Insight
date: 2025-11-01
publication date: 2025-11-01
starting page: 51
ending page: 63

Impact of Agentic AI Adoption on Organizational Transformation in Global Enterprises
type: item
description: Agentic artificial intelligence adoption plays a vital role in enhancing organizational transformation, especially for enterprises operating in increasingly digitalized global markets. This study investigated the impact of agentic AI adoption on organizational transformation of global enterprises through a comprehensive systematic literature review analyzing multiple empirical studies across diverse international contexts. The research found that agentic AI adoption significantly enhances organizational transformation in global enterprises by improving operational efficiency, decision-making capabilities, and strategic positioning. Literature analysis revealed that enterprises demonstrated superior performance outcomes, with 74% reporting ROI achievement within the first year, 62% experiencing returns exceeding 100%, and 39% achieving productivity doubling when agentic AI technologies were successfully implemented. The study also established that technological readiness and organizational culture serve as primary drivers of agentic AI adoption success, while leadership commitment and change management capabilities play crucial moderating roles in determining transformation outcomes. Moreover, the study found that when enterprises combined agentic AI adoption with complementary organizational restructuring such as cross-functional teams and governance frameworks, organizations observed enhanced business value and sustainable competitive positioning. Companies implementing agentic AI achieved average returns of 171%, with U.S.-based companies reaching 192% returns. The research also observed that strategic agentic AI implementation helped mitigate complexity challenges and resource constraints commonly faced by enterprises, thereby reinforcing their ability to achieve transformative business outcomes in digital markets. These findings support the Resource-Based View and Technology-Organization-Environment theoretical frameworks emphasizing the importance of internal c…
subject: Articles
  topic: section
creator: Isaac Gregroy
rights: Copyright (c) 2025 JBMI Insight
date: 2025-11-01
publication date: 2025-11-01
starting page: 39
ending page: 50

Adoption of Cloud-Based Management Systems in Higher Education Institutions in Asia
type: item
description: Higher education institutions across Asia are undergoing significant digital transformation as they adopt cloud-based management systems to improve administrative efficiency and enhance learning outcomes. The COVID-19 pandemic accelerated this shift, forcing universities to transition from traditional on-premises systems to scalable, remote-accessible platforms. However, adoption rates remain uneven across the region, with developed economies demonstrating advanced integration while developing nations face persistent infrastructural and financial barriers. This study examined the adoption of cloud-based management systems in higher education institutions across Asia through a systematic literature review, analyzing factors influencing implementation, challenges encountered, and success patterns across diverse educational contexts. A systematic literature review was conducted, analyzing peer-reviewed academic articles, government reports, and institutional publications focusing on cloud computing adoption in Asian higher education contexts. Findings revealed significant disparities in adoption rates between developed economies like Japan, South Korea, and Singapore, which demonstrated advanced cloud integration, and developing nations including the Philippines, Pakistan, and Vietnam, where barriers persisted. Key success factors included institutional readiness, leadership support, and digital literacy, while primary barriers encompassed security concerns, financial constraints, and technical expertise limitations. Software as a Service solutions achieved the highest adoption rates. Sustainable cloud adoption necessitates holistic approaches addressing technological, organizational, and environmental factors while considering local contexts and institutional capacities. Keywords: Cloud Computing, Higher Education, Digital Transformation, Technology Adoption
subject: Articles
  topic: section
creator: James Hughes
rights: Copyright (c) 2025 JBMI Insight
date: 2025-11-01
publication date: 2025-11-01
starting page: 29
ending page: 38

Digital Transformation and Operational Efficiency in Medium-Sized Enterprises in Penang, Malaysia
type: item
description: Digital transformation has become a critical strategy for medium-sized enterprises in Penang, Malaysia, to enhance operational efficiency and remain competitive. These businesses are adopting technologies like cloud computing, data analytics and automation to streamline operations and reduce costs. However, they face challenges including limited finances, insufficient digital skills, inadequate infrastructure and resistance to change. Penang's manufacturing and service sectors can significantly benefit through improved supply chains, better customer engagement, and optimized resources. Government support, industry partnerships and strategic investment in digital capabilities are essential for these enterprises to achieve sustained operational improvements and competitive advantage. Research findings show that medium-sized enterprises in Penang implementing digital transformation achieve significant operational efficiency improvements, including reduced production costs, faster processes and enhanced productivity. However, efficiency gains vary based on digital maturity levels, employee competency, management commitment and available technological infrastructure. Studies reveal that these enterprises face barriers like high investment costs, cybersecurity risks and skill gaps, though successful adopters demonstrate measurable improvements in profitability and competitiveness. The study concluded that digital transformation proves essential for enhancing operational efficiency in Penang's medium-sized enterprises, delivering substantial benefits in cost reduction and productivity. Success depends critically on adequate infrastructure investment, employee skill development and strong leadership commitment to overcome implementation challenges. Medium-sized enterprises in Penang should prioritize phased digital transformation implementation, focusing on critical operational areas while simultaneously investing in employee training and infrastructure development. Policym…
subject: Articles
  topic: section
creator: Johari Zainudin Barsa
creator: Hamzah Abdul Rakesh
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-31
publication date: 2025-10-31
starting page: 16
ending page: 28

Influence of Risk Identification on Project Implementation in Regulatory State Corporations in Kenya
type: item
description: To effectively implement enterprise risk management, it's crucial to examine different strategic paths by considering the interconnected risks present in various possible situations, which helps in identifying opportunities arising from risks and ensuring that risk management aligns with the acceptable level of risk for stakeholders. This motivated the aim of the study which sought to examine the influence of enterprise risk management on project implementation in the public sector in Kenya with a focus on the regulatory state corporations. The specific objective was to evaluate risk identification affect project implementation in the regulatory state corporations in Kenya. The theories anchoring the study are agency theory, fraud triangle theory and stakeholder theory. To achieve the above objectives, the study adopted a descriptive research design. The target population was all the 122 officials in charge of implementing projects and therefore the study was a census survey who were selected from regulatory state corporations. A questionnaire was used to collect data from the respondents in the regulatory state corporations. Data was analyzed using descriptive and inferential statistics which included percentages, means, standard deviation and linear regression models. The findings were presented in the form of tables. From the study findings, it can be concluded risk identification had a positive and a significant effect on project implementation in regulatory state corporations in Kenya. For the future study, the study suggested a study to investigate the mediating role of organizational culture or leadership style in the relationship between enterprise risk management practices and project performance with a focus in the private. A comparative study can be conducted across sectors (e.g., private vs. public) to understand contextual differences in enterprise risk management implementation. Keyword: Risk Identification, Project Implementation, Regulatory, State Co…
subject: Articles
  topic: section
creator: Lugadilu Winston Lumadede
creator: Paul Gesimba
creator: Mary Kibuine
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-31
publication date: 2025-10-31
starting page: 1
ending page: 15

Strategic Alliances and Organizational Performance in the Consumer Goods Industry in Zhejiang, China
type: item
description: Strategic alliances have become increasingly vital for consumer goods companies in Zhejiang, China, enabling them to enhance organizational performance through resource sharing, market expansion, and technological collaboration. These partnerships allow enterprises to access new distribution channels, leverage complementary capabilities, reduce operational costs, and accelerate innovation in product development and marketing strategies. However, alliance success in Zhejiang's consumer goods sector depends on factors such as partner compatibility, trust between organizations, clear governance structures, and effective communication mechanisms. The region's thriving e-commerce ecosystem and manufacturing expertise create unique opportunities for both domestic and international alliances that can significantly improve market reach and operational efficiency. Careful alliance partner selection, ongoing relationship management, and alignment of strategic objectives are essential for consumer goods companies in Zhejiang to maximize performance benefits and achieve sustainable competitive advantage. The research found that strategic alliances significantly improved organizational performance in Zhejiang’s consumer goods industry by fostering innovation, operational efficiency and market expansion. Firms engaged in joint ventures and partnerships reported higher profitability and faster product development cycles compared to those operating independently. Additionally, alliances enhanced access to new technologies and distribution networks, strengthening firms’ competitive advantage in both domestic and international markets. The study concluded that strategic alliances play a crucial role in enhancing the performance of consumer goods firms in Zhejiang by promoting resource sharing, innovation and market diversification. These partnerships not only improve operational capabilities but also position firms for sustained competitiveness in an increasingly globalized and techn…
subject: Articles
  topic: section
creator: Yang Huaren Davari
creator: Sheng Shangkun Umar
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-30
publication date: 2025-10-30
starting page: 80
ending page: 90

The Effect of Branding on Consumer Buying Decision Behavior of Local Leather Foot Wear Products Perspectives from Prague, Czech Republic
type: item
description: This study examined the effect of branding on consumer buying decision behavior for local leather footwear products in Prague, Czech Republic. With the primary aim of identifying how branding elements such as brand name, logo, character, slogan, and packaging influence consumer purchasing choices. Utilizing an explanatory research design and a quantitative approach, the study employed a non-probability purposive sampling method to select a sample size of 384 consumers aged eighteen and above who had purchased locally produced leather footwear within the past five years. Data was collected through structured questionnaires and analyzed using descriptive and inferential statistical techniques. The results indicate that branding elements, particularly brand name and packaging, have a significant positive impact on consumer buying decisions, while other elements like slogan and brand character showed a moderate influence. The findings highlight the need for local manufacturers to prioritize effective branding strategies to enhance consumer loyalty and competitiveness in the market. Ultimately, this study provides actionable insights for both practitioners and policymakers, supporting the growth and sustainability of Czech Republic’s leather industry, and contributes to the broader academic understanding of branding’s role in shaping consumer behavior in emerging markets. Keywords: Branding, Consumer behavior, Buying decision, Brand element
subject: Articles
  topic: section
creator: Radek T. Pumera
creator: Vladimír H. Cihlář
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-29
publication date: 2025-10-29
starting page: 68
ending page: 79

Assessment of User Satisfaction with E-Passport Administration Services in Kilimanjaro Region, Tanzania
type: item
description: In Tanzania, the effectiveness of electronic passport services is inadequate, causing dissatisfaction among users. The excessive document submission required during the pre-application process for e-passports, including 6 to 7 documents like birth certificates and affidavits, has increased the time taken for e-passport applications. This study therefore aimed to determine users’ satisfaction on e-passport administration services in the Kilimanjaro region. The study was anchored on the Information Systems Success Model (ISSM) and employed a descriptive research strategy involving a triangulation approach which involves qualitative and quantitative. The study collected primary data using both a structured questionnaire and a Key Informant Interview. The quantitative data collected using a questionnaire was analyzed with the aid of SPSS software using both descriptive and inferential statistics. The findings revealed that improvements in the application process, document submission, and speedy processing times significantly influenced the satisfaction of customers. At the same time, higher costs negatively impacted satisfaction, collectively explaining 62.9% of the variations in user satisfaction. The study concludes that there are critical areas such as; processing stages, status feedback of the application process to be viewed by users on the immigration website, document submissions, processing time, fiber, delivery method, delivery time, payment system interoperability, citizenship interrogation, e-management and decentralization of e-passport to the districts need more improvement in the e-passport system’s performance. In view of the findings, this study recommends that the immigration force department should strive to focus on improving the efficiency and reliability of their systems on e-passport services in the Kilimanjaro region. Keywords: Customer Satisfaction, E-Passport Services, Interoperability, Service Delivery, E-Passport
subject: Articles
  topic: section
creator: Furaha Watson
creator: Christian Malamsha
creator: Damian Sambuo
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-28
publication date: 2025-10-28
starting page: 47
ending page: 67

Competitive Strategies and Operational Sustainability of Bic East Africa Limited, Nairobi
type: item
description: This study examined the influence of competitive strategies on the operational sustainability of BIC East Africa Limited, Nairobi. The fast-moving consumer goods (FMCG) sector in Kenya is characterized by rising operational costs, market saturation, and intense competition, which threaten firms’ ability to sustain performance. The study focused on cost leadership, differentiation, and focus strategies as the independent variables, and operational sustainability measured by profitability, market share, and employee productivity as the dependent variable, with government policy as a moderating variable. A descriptive research design was adopted to establish the relationship between the study variables. The target population comprised 150 employees of BIC East Africa Limited, categorized into executive, technical, and support staff, as indicated in the Human Resource Department Report (2025). Using a stratified random sampling technique, a sample of 109 respondents was selected to ensure proportional representation across departments. The data were collected through a structured questionnaire and analyzed through SPSS Version 25 using descriptive and inferential statistical analysis methods, including multiple linear regression analysis. The findings revealed that the cost leadership and differentiation strategies can significantly improve the sustainability of operations compared to the focus strategy, which had a moderate but positive influence. The government policy had a direct effect on the sustainability results but only a weakly moderating impact on the correlation between competitive strategies and sustainability results. The study concludes that a hybrid approach combining cost leadership and differentiation strategies is most effective for achieving operational sustainability. This research contributes to strategic management literature by empirically linking competitive strategies and sustainability within the context of emerging operating markets, offering …
subject: Articles
  topic: section
creator: Billah Amina Atieno
creator: Charles Mwirigi
creator: Joy Kibor
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-28
publication date: 2025-10-28
starting page: 38
ending page: 46

Influence of Strategic Partnerships on The Performance of Private Hospitals in Kiambu County, Kenya
type: item
description: Private hospitals in Kiambu County, Kenya, are pivotal to the region’s healthcare system, yet they face significant challenges, including escalating operational costs, intensifying competition, and a rapidly evolving healthcare landscape. This study investigates the influence of strategic partnership practices on the performance of private hospitals in Kiambu County. Specifically, the study investigated the influence of alignment of organizational goals, vision, and mission, and operational efficiency of the from level three and four private hospitals private hospitals in Kiambu county. Institutional Theory, which emphasizes mimetic isomorphism—where organizations emulate the structures and practices of successful peers to enhance legitimacy and performance guided the study. A descriptive research design was adopted, and data was collected from 248 respondents, constituting corporate executives, human resource managers, finance officers, and information technology managers. Structured questionnaires with both open-ended and closed questions were used to gather quantitative and qualitative data. Descriptive statistics (percentages, means, and standard deviations) and inferential statistics (multiple regression) was employed for quantitative analysis, while thematic analysis was used for qualitative data. Findings revealed that strategic partnerships significantly enhance hospital performance, with alignment of goals, vision, and mission showing the strongest influence, followed by operational efficiency. The study recommends that private hospitals cultivate strategic partnerships aligned with institutional objectives to improve efficiency, revenue growth, and staff productivity, offering valuable insights for hospital administrators and policymakers. Key words: Strategic partnerships, Private hospitals, Kiambu County, Organizational performance, Alignment of goals, vision, and mission, Operational efficiency, Institutional Theory, Mimetic isomorphism, Healthcare perf…
subject: Articles
  topic: section
creator: Joseph Ndege Wambui
creator: Joyce Mbaya
creator: Stephen Karanja
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-24
publication date: 2025-10-24
starting page: 28
ending page: 37

Influence of Strategic Management Practices on Internal Innovation in Commercial Banks in Kenya
type: item
description: In today’s rapidly evolving financial landscape, internal innovation has become a critical driver of competitiveness in the commercial banking sector. The study examined the influence of strategic management practices on internal innovation in commercial banks in Kenya. Specifically, it analyzed the roles of organizational culture, leadership engagement, resource allocation, and incentive systems. A mixed-methods design was employed, integrating quantitative and qualitative approaches. A total of 144 questionnaires were distributed to the sampled respondents, out of which 115 were duly completed and returned, representing a response rate of 80%. The data obtained was analyzed using both descriptive and inferential statistical methods. The results revealed that organizational culture, leadership engagement, resource allocation, and incentive systems each had a statistically significant positive influence on internal innovation (p < 0.05). Tier analysis showed that these effects were strongest in Tier 1 banks, reflecting greater structural and resource capacity. Organizational readiness further moderated the relationship between strategic management practices and innovation, highlighting the importance of adaptability. The study recommends that commercial banks establish innovation budgets, strengthen leadership involvement, align culture with innovation goals, and implement transparent incentive systems to enhance innovation and sustain competitiveness. This study contributes to the literature by providing tier-based evidence on how strategic management practices shape innovation in Kenya’s banking sector. Keywords: Internal innovation, strategic management practices, organizational culture.
subject: Articles
  topic: section
creator: Innocent Scio
creator: Geoffrey Gitau Kamau
creator: Peter Kibas
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-23
publication date: 2025-10-23
starting page: 19
ending page: 27

Transformational Leadership and Organisational Performance of Plastic Manufacturing Companies in Nairobi and Kiambu, Kenya
type: item
description: Globalisation and technological change continue to reshape organisational performance in Kenya’s plastic manufacturing companies, which contribute about 7% to the national manufacturing industry. This study examined the effect of transformational leadership on organisational performance among plastic manufacturing firms in Nairobi and Kiambu Counties. Guided by Transformational Leadership Theory, Organisational Performance Theory, and the Resource-Based View (RBV), the research focused on four dimensions of transformational leadership idealised influence, inspirational motivation, individualised consideration, and intellectual stimulation and their impact on both financial (market share, revenue growth) and non-financial (employee satisfaction) outcomes. Using a descriptive research design, data were collected from 360 respondents selected through stratified random sampling and analysed using descriptive statistics, correlation, and multiple regression. The findings indicated that all four leadership dimensions significantly enhance performance, with idealised influence and intellectual stimulation showing the strongest effects. Employee-driven innovation and problem-solving emerged as key mediators of performance improvement. The study concludes that an integrated transformational leadership approach anchored in ethical behaviour, environmental wellness and technological creativity is critical for sustaining competitiveness and growth. It recommends further research on organisational culture, external dynamics, and enhanced policy support from the Kenya Association of Manufacturers to promote ESG practices and innovation in the industry. Keywords: Transformational Leadership, Organizational Performance, Plastic Manufacturing, Idealized Influence, Intellectual Stimulation.
subject: Articles
  topic: section
creator: Rose Nkatha Mugo
creator: Paul Gesimba
creator: Emilio Kariuki
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-22
publication date: 2025-10-22
starting page: 1
ending page: 18

Green Supply Chain Management Practices and Performance of Fast-Moving Consumer Goods Manufacturing Firms in Machakos County, Kenya
type: item
description: The study investigated the relationship between green supply chain management (GSCM) practices and the performance of Fast-Moving Consumer Goods (FMCG) manufacturing firms in Kenya. Recognizing that FMCG firms account for approximately 13% of global carbon emissions, the research examined how green manufacturing, green packaging, green marketing, and green procurement contribute to firm performance. Grounded in the resource-based view, triple bottom line theory, and resource dependence theory, the study adopted a descriptive design targeting seven FMCG firms in Machakos County, with data collected from 150 respondents across procurement, operations, marketing, and production departments. Structured questionnaires and statistical techniques, including correlation and regression analysis, were employed to assess relationships. Findings revealed significant positive correlations between GSCM practices and firm performance. Green procurement exhibited a moderate but meaningful impact (r = 0.473; p < 0.05), indicating that sustainable sourcing improved efficiency and cost management. Green packaging demonstrated a stronger association (r = 0.541; p < 0.05), enhancing brand image, cost savings, and compliance. Green manufacturing showed an even higher effect (r = 0.641; p < 0.05), highlighting the importance of energy-efficient and environmentally responsible production processes. Green marketing recorded the strongest influence (r = 0.741; p < 0.05), demonstrating that eco-conscious branding and promotional strategies boosted customer loyalty and financial outcomes. The study concluded that integrating green procurement, packaging, manufacturing, and marketing is critical for competitiveness, sustainability, and compliance. It recommended reinforcing green practices and proposed further research on their role in operational efficiency, risk mitigation, and supply chain resilience. Keywords: Green supply chain management, firm performance, green procurement, green packagi…
subject: Articles
  topic: section
creator: Elizabeth N. Nzeva
creator: Akwalu Ezekiel Kiriinya
creator: Daniel Kimemia
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-21
publication date: 2025-10-21
starting page: 66
ending page: 81

Influence of Digital Divide on Procurement Performance of Textiles Manufacturing SMEs in Nairobi County, Kenya
type: item
description: Digital technologies have become essential in improving procurement processes, enhancing transparency, and reducing operational costs. However, small and medium-sized textile manufacturers in Nairobi County continue to experience challenges in adopting and effectively utilizing these technologies. This study examined how the digital divide influences procurement performance within the textile manufacturing sector in Nairobi County, Kenya. The study, guided by the Technology Acceptance Model, the Resource-Based View, and Institutional Theory, adopted a descriptive and explanatory research design targeting 312 registered textile manufacturing enterprises in Nairobi County, employing a two-stage sampling approach that utilized simple random sampling to select SMEs and purposive sampling to identify key respondents including owners, managers, and procurement officers. Data were obtained from fifty-nine respondents using structured questionnaires and analyzed through descriptive statistics, correlation analysis, and multiple linear regression using SPSS version 26.0. Findings revealed that while all four digital dimensions had positive correlations with procurement performance, only textile-specific digital applications and digital collaboration tools emerged as statistically significant predictors of performance in the regression model. General digital procurement technologies and digital supply platforms, though beneficial, did not demonstrate significant predictive power when combined with other factors, likely due to implementation challenges, inadequate training, and infrastructure limitations. The study concludes that enhancing digital capacity through sector-specific solutions and collaborative platforms can substantially improve procurement efficiency and competitiveness in the textile sector. It recommends prioritizing investment in industry-tailored digital systems, establishing continuous digital skills development programs for procurement professionals, stren…
subject: Articles
  topic: section
creator: Joan Maina
creator: Mary Karei Kibuine
creator: Helen Nkirote Mugambi
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-20
publication date: 2025-10-20
starting page: 49
ending page: 65

Recruitment and Selection Process and Employee Performance in County Government: A Case of County Government of Uasin Gishu, Kenya.
type: item
description: The study examined the effect of the recruitment and selection process on employee performance in the County Government of Uasin Gishu, Kenya. Anchored on the Human Capital Theory, the study posits that effective recruitment and selection process represents strategic investments in human capital that enhance productivity and organizational success. A descriptive research design was employed, targeting 216 employees across key departments including Human Resources, Finance, Logistics, Supply Chain, and Information Technology. Primary data were collected using structured questionnaires, while secondary data were sourced from relevant literature and institutional documents. The data were analyzed using descriptive statistics, correlation, and multiple regression analysis with the aid of SPSS Version 23. Findings revealed a strong and statistically significant positive relationship between recruitment and selection processes and employee performance (r = 0.697, p < 0.001). The regression analysis indicated that recruitment and selection accounted for 57.7% (R² = 0.577) of the variation in employee performance, with an unstandardized coefficient (B = 0.407) and a standardized coefficient (Beta = 0.401), confirming that improvements in recruitment and selection directly enhance performance outcomes. The results affirm that structured, merit-based, and competency-oriented recruitment systems characterized by fair advertising, skills assessment, and referrals lead to better employee engagement, productivity, and organizational effectiveness. The study concludes that effective recruitment and selection practices are critical for building a high-performing workforce in the public sector. It recommends that the County Government of Uasin Gishu enhance its recruitment framework through technology integration, diversity promotion, and emphasis on cultural fit to sustain high levels of employee performance and institutional resilience. Keywords: Recruitment, Selection, Employee P…
subject: Articles
  topic: section
creator: Dinah Chebet Keino
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-20
publication date: 2025-10-20
starting page: 31
ending page: 48

Transport Outsourcing of Medical Waste Disposal as a Performance Enhancer: A Case Study of Private Healthcare Facilities in Nyeri County, Kenya
type: item
description: The performance of private healthcare facilities is increasingly strained due to inefficiencies in medical waste management. Many healthcare institutions face challenges with high operating expenses, regulatory non-compliance, and insufficient technological skills, even if outsourcing is a feasible method to increase efficiency. This study sought to determine the influence of transport outsourcing in medical waste disposal on performance of private healthcare facilities in Nyeri County, Kenya. The study was grounded on the resource-based view theory and used an explanatory research design to examine the influence of transport outsourcing in medical waste disposal on the performance of private healthcare facilities in Nyeri County. The target population was 280 respondents, comprising 140 hospital administrators and 140 procurement officers from 140 private healthcare facilities. A census approach was adopted to include all respondents. Data was collected using structured questionnaires with a five-point Likert scale, ensuring consistency and alignment with study objectives. A pilot study with 28 respondents was conducted in Kerugoya, Kirinyaga County. Reliability of the questionnaire was confirmed using Cronbach’s alpha with a threshold of 0.7. Data was analyzed using descriptive and inferential statistics with SPSS version 24, and findings were presented in tables. Findings showed that transport outsourcing (r = 0.763, p = 0.000) has a positive and significant relationship with performance of private healthcare facilities in Nyeri county, Kenya. The study found that clearly defined schedules by service providers were noted to improve the efficiency in operations, though there are gaps in the availability of 24/7 services. The study recommends that healthcare facilities in Nyeri County strengthen transport outsourcing through clear contractual clauses on timelines, compliance, and penalties for delays, while maintaining minimal backup capacity for emergencies. It fu…
subject: Articles
  topic: section
creator: Mercy Ochieng
creator: Mary Kibuine
creator: Ezekiel Akwalu
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-17
publication date: 2025-10-17
starting page: 19
ending page: 30

The Influence of Tendering Principles on Procurement Performance in the County Government of Kiambu, Kenya
type: item
description: Enhancement of procurement performance in public entities requires effective implementation of tendering principles of transparency. This study investigated the influence on procurement performance in the County Government of Kiambu. The study adopted a descriptive research design targeting 216 county employees, with a sample size of 140 respondents selected through stratified and random sampling techniques. Data was collected using structured questionnaire and analyzed through descriptive and inferential statistic. The findings revealed that competitive procurement had a positive and significant effect on procurement performance, transparency had the strongest effect while accountability also significantly influenced performance. The study concluded that transparency was the most influential tendering principle, followed by accountability and competitive procurement last. The study recommended that Improving procurement performance in county governments therefore requires disclosure mechanisms, ensuring accountability frameworks are adopted and followed, and competitive bidding processes are upheld. Additionally, effective use of the existing digital procurement platforms, simplified bidding procedures, and enhanced contract monitoring be strengthened. At policy level institutionalizing mandatory tender disclosure, implementing inclusive supplier registration frameworks, and providing legal protections for whistleblowers would assist in attaining higher procurement performance in public entities. Keywords: Tendering Principles, Accountability, Competition, Transparency, Procurement Performance
subject: Articles
  topic: section
creator: Z. M. Kihara
creator: M. Kibuine
creator: W. D. Kimemia
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-16
publication date: 2025-10-16
starting page: 9
ending page: 18

Mergers and Acquisitions and Financial Performance of Commercial Banks in Kenya
type: item
description: This research analyzed the impacts of mergers and acquisitions (M&As) on the performance of Kenya's commercial banks. The research aimed to investigate the degree to which synergy realization, merger form, and integration effectiveness shape key performance indicators like return on asset (ROA), return on own equity (ROE), and net interest margin. The research adopted a descriptive and explanatory design using both quantitative and qualitative data. A questionnaire was also systematically filled up by management personnel of respective merged banks, and secondary data was taken from publicly available accounts from 2016 to 2023. Panel regression analysis was utilized for determining the relation of independent variables with financial performance. The findings revealed that synergy realization and integration effectiveness significantly and positively influenced financial performance, while merger type exerted a moderate but significant effect depending on whether the merger was horizontal, vertical, or conglomerate. The study concludes that successful M&As in Kenya’s banking sector depend not only on strategic intent but also on effective post-merger integration and synergy management. The results provide empirical evidence useful for bank executives, regulators, and policymakers seeking to enhance the long-term success of consolidation strategies. Keywords: Mergers and Acquisitions, Synergy, Merger Type, Integration Effectiveness, Financial Performance, Commercial Banks, Kenya
subject: Articles
  topic: section
creator: Edwin Andrew Barongo
creator: Wicliffe Anyango
creator: Samuel Macharia
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-16
publication date: 2025-10-16
starting page: 1
ending page: 8

Financial Record Management Skills on Utilization of Women Enterprise Funds in Nakuru East Sub-County, Kenya
type: item
description: Despite the establishment of the Women Enterprise Fund (WEF) to promote women’s economic empowerment in Kenya, utilization of the funds remains significantly low. In Nakuru East Sub-County, only about 28% of eligible women’s groups have successfully accessed and effectively utilized these funds therefore the study sought to assess the effect of financial record management skills on the utilization of Women Enterprise Funds among women’s groups in Nakuru East Sub-County, Kenya. The study was grounded on information asymmetry theory, and adopted a descriptive research design. The target population comprised 963 officials (chairpersons, treasurers, and secretaries) drawn from 321 registered women’s groups. A sample size of 91 respondents was determined using Nassiuma’s formula and selected through stratified random sampling across the five wards of Nakuru East Sub-County. Primary data were collected using self-administered semi-structured questionnaires. Data were analyzed using descriptive and inferential statistics with the aid of SPSS Version 26. The study established a positive and statistically significant relationship between financial management record skills and the utilization of women enterprise funds at (β = 0.233, t = 2.877, p = .016), indicating that improved record-keeping positively influences fund utilization. The study recommends that government agencies and WEF officers should provide continuous training and mentorship on bookkeeping and financial reporting. Women’s groups should adopt standardized financial record systems to improve accountability and transparency. Lastly, periodic monitoring and evaluation should be conducted to ensure effective utilization of the funds. Key words: Women Enterprise Fund, financial record management, women empowerment, fund utilization, Nakuru East Sub-County
subject: Articles
  topic: section
creator: John Deng Kuer
creator: Stephen Ndung’u
creator: Mary Githinji
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-15
publication date: 2025-10-15
starting page: 68
ending page: 83

Process Innovation Strategies on The Performance Of Transport Companies In Nairobi, Kenya
type: item
description: The performance of public transport companies in Nairobi faces multifaceted challenges that significantly hinder efficiency, reliability, and customer satisfaction. Chronic traffic congestion is estimated to cost Nairobi up to KES 100 billion annually in lost productivity due to time delays and fuel wastage. Consequently, there is a pressing need to explore how innovation strategies can be leveraged to address these challenges and enhance the performance of public transport companies. This study aimed to establish the effect of process innovation strategies on the performance of transport companies in Nairobi, Kenya. Roger’s theory on diffusion of innovation anchored the study. This study was limited to Metro, Orokise and River of God Transport companies based on a report by the National Transport Services Authority indicating that these companies had adopted innovative customer service practices and the respondents were employees of the three transport companies. This study adopted descriptive research design. Seven hundred and sixty-four (764) employees working for Metro, Orokise and River of God Transport companies were targeted. Sample size was 263 respondents drawn from the employees (managers and supervisors, drivers and conductors) from the three transport companies. Data was gathered through questionnaires. The collected data was analyzed using the Statistical Package for Social Sciences. Both descriptive statistics (frequencies, percentages, means and standard deviations) and inferential statistics (correlation and linear regression) were performed. Descriptive results showed that the respondents agreed to a great extent that process innovation strategies affected the performance of transport companies in Nairobi, Kenya. Regression findings revealed that there was a positive and significant relationship between process innovation strategies and performance. Furthermore, process innovation strategies were strongly and positively correlated with performance. …
subject: Articles
  topic: section
creator: Simeon Abuya Birundu
creator: John Muhoho
creator: David Thiru Njihia
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-14
publication date: 2025-10-14
starting page: 57
ending page: 67

Effect of Integrity Practice on The Performance of Meru County Government, Kenya
type: item
description: Effective performance is critical for county governments to optimize resource utilization, implement development projects, and enhance public satisfaction. However, Meru County faces significant performance challenges rooted in weak governance practices, particularly in the area of integrity. This study investigated the effect of integrity practices on the performance of Meru County Government in Kenya, focusing on codes of ethics, anti-corruption strategies, and conflict of interest policies. The study employed a descriptive research design, the target population was 200 respondents, including elected officials, county executive committee members, chief officers, departmental directors, senior managers, mid-level managers, and operational staff. Data was collected using semi-structured questionnaires based on a five-point Likert scale and analysed with SPSS version 26 for descriptive and inferential statistics. Findings indicate that integrity practice positively influence governance, resource utilization, and service delivery, though inconsistent enforcement and limited public awareness hinder effectiveness. Regression analysis shows a significant relationship (β = 0.38, p < 0.05) between integrity and performance. Recommendations include strengthening policy enforcement, enhancing public awareness, and improving whistle-blower protection to boost public trust and performance. Keywords: Integrity Practice, Performance, Meru County Government, Kenya
subject: Articles
  topic: section
creator: Alice Nyakweya Githinji
creator: Ndanu King’oo
creator: Hellen Nkirote Mugambi
rights: Copyright (c) 2025 JBMI Insight
date: 2025-10-08
publication date: 2025-10-08
starting page: 46
ending page: 56