Impact of Agentic AI Adoption on Organizational Transformation in Global Enterprises

Abstract

Agentic artificial intelligence adoption plays a vital role in enhancing organizational transformation, especially for enterprises operating in increasingly digitalized global markets. This study investigated the impact of agentic AI adoption on organizational transformation of global enterprises through a comprehensive systematic literature review analyzing multiple empirical studies across diverse international contexts. The research found that agentic AI adoption significantly enhances organizational transformation in global enterprises by improving operational efficiency, decision-making capabilities, and strategic positioning. Literature analysis revealed that enterprises demonstrated superior performance outcomes, with 74% reporting ROI achievement within the first year, 62% experiencing returns exceeding 100%, and 39% achieving productivity doubling when agentic AI technologies were successfully implemented. The study also established that technological readiness and organizational culture serve as primary drivers of agentic AI adoption success, while leadership commitment and change management capabilities play crucial moderating roles in determining transformation outcomes. Moreover, the study found that when enterprises combined agentic AI adoption with complementary organizational restructuring such as cross-functional teams and governance frameworks, organizations observed enhanced business value and sustainable competitive positioning. Companies implementing agentic AI achieved average returns of 171%, with U.S.-based companies reaching 192% returns. The research also observed that strategic agentic AI implementation helped mitigate complexity challenges and resource constraints commonly faced by enterprises, thereby reinforcing their ability to achieve transformative business outcomes in digital markets. These findings support the Resource-Based View and Technology-Organization-Environment theoretical frameworks emphasizing the importance of internal capabilities and strategic alignment in determining agentic AI adoption success and organizational transformation. The study concluded that agentic AI adoption is a critical strategic determinant of organizational transformation for global enterprises, particularly when implementation is supported by adequate data infrastructure, skilled human capital, and effective change management processes. The study recommended that global enterprises develop comprehensive agentic AI adoption strategies that address both technological and organizational readiness factors, while business leaders should design targeted transformation mechanisms to enhance enterprise access to agentic AI capabilities and promote AI literacy development across the organizational ecosystem.