How HR can Assist Line Managers in Playing Their Roles More Efficiently and Effectively
Abstract
While HR departments are responsible for formulating organizational policies, the effectiveness of these policies heavily depends on successful implementation by line managers. However, many line managers lack the tools, training, and support needed to carry out these responsibilities effectively, leading to implementation gaps and reduced organizational efficiency. This study aims to examine how Human Resource professionals can assist line managers in executing their roles more efficiently and effectively, particularly in policy implementation, employee engagement, performance management, and overcoming organizational challenges. The article adopts a conceptual and literature-based approach, reviewing recent scholarly and professional studies on HR-line manager collaboration. Key thematic areas include HR’s policy development role, line managers’ implementation responsibilities, training, communication strategies, and shared accountability mechanisms. The findings show that HR supports line managers by developing aligned policies, offering training, simplifying communication, and deploying technology like HRIS. HR also facilitates teamwork, manages employee resistance, and allocates resources for successful policy adoption. Collaborative efforts between HR and line managers result in improved policy adherence, better employee engagement, and smoother operational performance. The study concludes that HR plays a vital role in enabling line managers to implement policies effectively. This is achieved through strategic collaboration, continuous training, communication support, and fostering an inclusive work culture. Organizations should institutionalize structured HR–line manager collaboration frameworks, invest in regular training, and use integrated systems to support implementation. Emphasis should be placed on two-way feedback, adaptable policy mechanisms, and consistent alignment with organizational goals.
Keywords: Human Resource Management, Line Managers, Policy Implementation, Employee Engagement, HR Support Strategies
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